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Step Into Your Light
Terms & Conditions


These Terms and Conditions (“the Agreement”) are agreed between the parties and govern each contract made between the Company and the Customer for the supply of goods and services.

Terms of Agreement

1. Definitions

1.1 The following words and expressions shall have the following meanings:

Company, We, Us” means Helen Elizabeth Evans trading as Step Into Your Light whose address is 42 Courtfield Gardens, London SW5 0LZ United Kingdom;

Confidential Information” means all information passing from one party to the other party relating to the business of the disclosing party (whether disclosed before or after the date of this Agreement), including but not limited to trade secrets, drawings, know-how, techniques, business and marketing plans and projections, arrangements and agreements with third parties, customer information, formulae, suppliers, concepts not reduced to material form, designs, plans and models, products, training materials, financial information;

Business Day” means any day on which the banks are open for normal banking business in the City of London (other than Saturdays or Sundays);

Customer, Delegate, You, Member” means any party who has contracted with the Company pursuant to this Agreement;

Content” means all materials created or supplied by the Customer to the Company and all materials developed by the Company in the course of the provision of Services;

Commencement Date” means the date of this Agreement, or date any payment is received;

Intellectual Property” means all intellectual property rights anywhere in the world (including present and future intellectual property rights) relating to any Confidential Information, business names and logos, copyright, database rights, patents, trade or service marks, designs, software, computer data, generic rights, software programmes and source code and all variations, modifications or enhancements to each of them together with any application or right to apply for registration or protection of those rights;

Payment” means any payment made in respect of a Referred Client or any payment from the Customer in accordance with Clause 6;

Personnel” means any employee or officer including any agent or contractors of the Company;

“Product” means any product offered for sale by Step Into Your Light;

Referred Client” means a client of the Company;

“Self Sourced Client” means a client you have sourced yourself and is not a Referred Client;

Service” means all meetings, sessions, courses, training, assessment and memberships;

VAT” means Value Added Tax at the prevailing rate at the Commencement Date.

2. Interpretation

2.1 Headings have been inserted for convenience only and shall not affect the interpretation of this Agreement.

3. Appointment of the Company

The Customer appoints the Company to provide the Services and/or Products within the timeframe on the terms and conditions of this Agreement. The Company accepts the appointment on the terms and subject to the conditions of this Agreement.

4. Obligations of the Company

4.1 The Company will provide the Services and/or Products in accordance with this Agreement and in accordance with any lawful requests and directions of the Customer from time to time during the term of this Agreement which relate to the provision of those Services and/or Products.

5. Obligations of the Customer

5.1 The Customer will provide the Company with all relevant information and access to such information that the Company may require to carry out the Services.

5.2 The Customer will give adequate publicity and recognition to the Company as directed by the Company.

6. Cost & Payment

6.1 The Customer will pay to the Company the Payment (exclusive of VAT) being the total cost quoted for the Services and/or Products.

6.2 All Customers must commit to full payment or a payment plan upon agreeing to these terms for any Service/Product.

6.3 Any bonus items and Service materials will not be made available until the Company is in receipt of at least 50% of related Service fees or any such amount that the Company shall state from time to time.

7. Late Payment

All invoices submitted by the Company to the Customer are due for payment on the due date as detailed on the invoice. Late payment will be subject to the following:

7.1 In the event of a missed payment, all outstanding Service/Product payments are immediately due. An administration fee may also be charged.

7.2 The Company will charge an administration fee of £10.00 plus VAT for each letter sent to chase late payment.

7.3 Late Payments will attract interest at the rate of 8% for each day that the invoice remains unpaid following the due date.

8. Bookings/ Services/ Products

8.1 Delivery

8.1.1 Upon receipt of your booking you will be sent an acknowledgement from the Company setting out the full details of the Service booked.

8.1.2 Upon receipt of your order and full payment your Product will be posted to you via Royal Mail second class post within 7 working days of the receipt of full payment.

8.2 All deposits and/or payments must be paid in full at the time the Service/Product is delivered.

8.3 Travel expenses, accommodation, meals and refreshments are not included in the Service/Product price, unless specifically stated. You will be expected to settle any invoices yourself directly with the supplier.

8.4 Should a Booking/Service/Product be cancelled or withdrawn due to circumstances beyond the Company’s control, you will be entitled to transfer to an identical service commencing within 12 months of the date of commencement of the cancelled event. No refund will be given if there is an identical service available.

8.5 We reserve the right to move any event to another venue within a 60-mile radius of the originally named venue providing you with not less than 48 hours notice.

8.6 Specific event content may be subject to cancellation or alteration at any time, without prior notification.

8.7 Speakers may be subject to change or cancellation at any time, without prior notification.

9. Personnel

9.1 The Company shall ensure that it has sufficient, suitable Personnel to perform its obligations under this Agreement.

9.2 The Company will immediately notify you if the Personnel are unavailable or unable to perform this Agreement and will nominate suitable replacement Personnel.

12. Changes, Cancellation & Refund

12.1 This Agreement may be cancelled in writing by either party on the occurrence of any of the following:

12.1.1 in respect of any breach of this Agreement;

12.1.2 either party becomes insolvent within the meaning of the Insolvency Act 1986

12.1.3 you act in a way which damages the reputation of the Company

12.1.4 in respect of any default in clause 15.2

12.2 A party will be deemed to be in default of this Agreement if:

12.2.1 non payment of any Fee by the due date

12.3 Where cancellation is by default pursuant to clause 15.2, the Company shall be entitled to render an invoice to the Customer in respect of any Services completed but not yet invoiced.

12.4 If you wish to make any change(s) to your order for Products/Services an administration fee may be payable.

12.5 If you wish to cancel your order for a Product or Service, we must receive written notification by post within 7 days of your order/or the date that this contract was signed to the following address: Helen E Evans, Step Into Your Light, 42 Courtfield Gardens, London SW5 0LZ.

12.6 Upon cancellation of any Service or Product, you must also return or reimburse Step Into Your Light to the full price for any bonuses and materials received with the purchase of the Service/Product. An administration fee may also be charged.

12.7 If all cancellation policy points are met the Company will refund the Client according to the terms of the Agreement within 30 days.

13. Complaints

13.1 If you have a complaint about any Service or Product then this should be set out in writing to the Company.

14. Indemnity

14.1 Each party (“the first party”) indemnifies and undertakes to keep indemnified the other party, its officers, employees and agents (“the second party”) against any loss, damage, liability, costs or expenses (including the cost of any settlement) arising out of any claim, action, proceeding or demand that may be brought, made or prosecuted against the second party by any person or arising out of or as a consequence of an unlawful or negligent act or omission of the first party, its officers, employees or agents in any way connected with this Agreement whether arising from any failure by the first party to comply with the terms of this Agreement, infringement of any Intellectual Property rights or otherwise.

14.2 The indemnity extends to and includes all costs, damages and expenses reasonably incurred by the second party in defending any such action, proceeding, claim or demands.

17. Intellectual Property Rights

17.1 Ownership of and Intellectual Property in all course materials remains vested at all times with the Company.

18. Confidentiality & Privacy

18.1 Each party may use the Confidential Information of a disclosing party only for the purposes of this Agreement and must keep confidential all Confidential Information of each disclosing party except as provided in this clause 18.

18.2 Either party may disclose Confidential Information of the other party to those of its employees and agents who have a need to know the Confidential Information for the purposes of this Agreement but only if the employee or agent executes a confidentiality undertaking in a form approved by the other party.

18.3 The parties' obligations to keep any information confidential will survive the termination of this Agreement.

18.4 The obligations of confidentiality under this Agreement do not extend to information that:

18.5.1 Was already in possession of both parties prior to the Commencement Date;

18.5.2 Any information which is in the public domain unless that information has been disclosed by default by party to this Agreement after the Commencement Date

18.5.3 Any information which is required to be disclosed by law or by order of the Court in England and Wales.

18.6 The Company do not store credit card details nor do we share customer details with any third parties.

19. Non Solicitation

The Customer undertakes that for the duration of this Agreement and for a period of 12 months after its Termination it will not seek to directly or indirectly engage or solicit any employee, contractor, director or officer of the Company to carry out work directly for the Customer in any capacity either employed or upon a Consultancy basis.

20. Data Protection

Each party agrees and warrants to the other that it will at all times comply with the provisions and obligations imposed by the Data Protection Act 1998 including the storing and processing of personal data and all personal data acquired by it. Each party agrees to indemnify each other in respect of any loss, damage, liability, costs or expenses incurred by the other party by reason of the unauthorised disclosure of personal data or any breach of the Data Protection Act 1998.

21. Conflict

21.1 In the event of ambiguity or conflict between any of the provisions of terms and the Schedules or Annexure, the provisions of this Agreement shall prevail over the Schedules or Annexure to this Agreement.

21.2 These terms shall prevail over any written terms and conditions of the Customer.

21.3 Any modification or amendments to these terms must be agreed between the parties in writing

22. Notices

22.1 Any notice, request or other communication shall be in writing and may be delivered or sent by hand (or if the recipient is in a different country by courier), first class post or by e-mail transmission to the other party to be served at its address appearing in the Proposal.

22.2 Any such notice or document shall be deemed to have been served if delivered personally at the time of delivery.

22.3 Correctly addressed notices sent by first class mail shall be deemed to have been delivered 48 hours (10 days if a different country) after posting (and in proving service by post it shall be sufficient to prove that the notice was properly addressed and posted), and correctly directed email transmissions shall be deemed to have been received instantaneously on transmission. E-mails shall be deemed to have been received instantaneously unless an error or delay notification is received by the sender.

23. Assignment

Neither party may assign or otherwise transfer any of the rights, duties and obligations contained in this Agreement without the prior written consent of the other party.

24. General

Nothing in this Agreement shall be construed as creating a partnership, association, joint venture, agency or employment relationship between the parties and neither party shall have the power or authority to bind the other party, contract in the name of that party or to create a liability against the other party without the prior written consent of that party.

25. Force Majeure

Neither party shall be liable for any delay or failure to perform any obligation contained in this Agreement if such delay or failure is caused by any circumstances beyond its reasonable control, including but not limited to acts of god, war, civil disorder or industrial dispute. If such failure shall continue for a period of least 14 days then the party not subject to the force majeure shall be entitled to terminate this Agreement by written notice.

26. Governing law and jurisdiction

This Agreement shall be governed by and construed in accordance with English law and the parties hereby submit to the exclusive jurisdiction of the English courts.


Should you have any further queries please contact

Helen Elizabeth Evans
Step Into Your Light
42 Courtfield Gardens
London SW5 0LZ
United Kingdom

Click here to send an email or call Helen on +44 7956 457 595 between 9.30am and 3.00pm GMT Monday to Friday.


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